Effective Date: October 6, 2025
Overview
These Terms and Conditions, together with any policies they reference, apply to your access to and use of eastontreeservice.com and any related site that links to these Terms (the "Website"). Please review them carefully, as they affect your rights.
By using the Website, you agree to these Terms. If you do not accept them, do not use the Website. We may update these Terms or limit access at any time, with or without notice. Your continued use means you accept the revised Terms. The Website is intended for users in the United States and its territories. You confirm that you are of legal age and satisfy these requirements.
Our Privacy Policy describes how we collect and use personal information and is part of these Terms. By using the Website, you acknowledge that you have read and agree to the Privacy Policy.
These Terms include a binding arbitration agreement and a class action waiver (see Section 20: Dispute Resolution).
1. The Website and What We Do
The Website is a technology platform that helps homeowners and consumers send service requests to independent providers that offer home improvement, maintenance, repair, renovation, and similar services ("Third-Party Providers").
We do not:
- Provide professional or home improvement services.
- Review the quality, licensure, or legality of Third-Party Providers.
- Confirm compliance with regulations or licensing requirements.
- Endorse or employ Third-Party Providers.
Your use of the Website gives you:
- Access to tools that connect you with Third-Party Providers.
- If you are a provider, access to potential customers.
You use the Website entirely at your own risk.
2. Form Submission and Contact Consent
When you submit a form, you agree that we may use your information as described in the Privacy Policy. You also expressly consent to being contacted by us and by Third-Party Providers through:
- Phone (including autodialed or prerecorded calls)
- Text message
- Postal mail
Message and data rates may apply. Consent is not required to make a purchase. You can opt out by following the instructions provided.
You agree that:
- All information you submit is accurate.
- We may monitor or record calls.
3. Eligibility and Authority
You may use the Website only if you can enter into a binding contract and meet all of the following:
- Are at least 18 years old.
- Are located in the United States or its territories.
- Are not prohibited from using the Website under applicable law.
If you accept these Terms on behalf of a business, you represent that you have authority to bind that business.
4. License
We give you a limited, non-exclusive, non-transferable, revocable license to access and use the Website on your personal devices. Any rights not expressly granted remain reserved.
5. Restrictions on Use
You may not:
- Use the Website to compete, harass, or carry out unlawful activity.
- Scrape, hack, or overwhelm the Website.
- Gather user information for unwanted contact.
- Make false statements or misrepresentations.
- Copy, monitor, frame, or alter content without permission.
- Reverse engineer or remove security protections.
We may suspend or end access without notice.
6. User Content and Feedback
You may submit content such as feedback, messages, or reviews. You keep ownership of that content, but you grant us a worldwide, perpetual, royalty-free license to use, reproduce, distribute, and display it.
You represent that:
- You own the content or have the necessary rights to submit it.
- It does not violate any law or the rights of others.
We may use feedback however we choose and without any obligation to you.
7. Links and Third-Party Sites
Any links to Third-Party Providers or other websites are offered only for convenience. We are not responsible for their content, actions, or practices. Your use of those sites is governed by their own terms.
8. No Endorsement or Contracting
We do not endorse, verify, or guarantee any provider. Any quotes displayed are for informational purposes only and are not binding. Any agreement is strictly between you and the provider.
9. Premier Partners and Communications
By submitting your information, you authorize partner companies to contact you using automated technology, including phone or email. Consent is not a condition of buying services. See Section 2 for opt-out information.
10. Disputes with Third Parties and Release
Any dispute with a Third-Party Provider is solely between you and that provider. You release us from claims connected to those disputes.
California residents waive Civil Code §1542; similar waivers apply in other jurisdictions.
11. Intentional False Information
Submitting false contact or address information may create legal liability. You agree to indemnify us and any affected providers for resulting losses and damages.
12. Proprietary Rights
All Website content, including trademarks and copyrights, belongs to us or our licensors. No ownership rights transfer to you.
13. Reliance on Information
Information on the Website may be outdated, incomplete, or inaccurate. We make no warranty that it is complete or correct.
14. Termination and Changes
We may change, suspend, or discontinue the Website or your access to it at any time. Some provisions continue after termination, including disclaimers and arbitration terms.
15. Disclaimers
The Website is provided "as is" and "as available."
We disclaim all warranties, including:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
You use the Website at your own risk.
16. Limitation of Liability
To the fullest extent allowed by law:
- We are not liable for indirect, incidental, or consequential damages.
- Our total liability is limited to $100 or the amount you paid us.
Some jurisdictions may not allow these limitations.
17. Indemnification
You agree to defend, indemnify, and hold us harmless from claims arising out of your:
- Breach of these Terms
- Content submissions
- Interactions with providers
18. DMCA and Infringement Notices
Send infringement claims to:
DMCA Agent
4023 Kennett Pike #50129
Wilmington, DE 19807
Include:
- Description of the work and its location
- Contact information
- Statement of authorization
False claims may create liability.
19. Electronic Communications
You consent to receive communications electronically through email or postings on the Website. These communications satisfy any legal requirement for a written record.
20. Dispute Resolution and Arbitration
Disputes are subject to binding arbitration under the Federal Arbitration Act, administered by the American Arbitration Association (AAA).
- Location: Boston, Massachusetts
- Claims ≤ $10,000 may be resolved by written submission.
- No class actions or jury trials allowed.
- Arbitrator's decision is final and binding.
21. Choice of Law and Venue
Delaware law governs these Terms.
Any dispute not subject to arbitration must be filed in state or federal courts in Delaware.
22. International Use
The Website is controlled from the U.S. If you access it from outside the country, you do so at your own risk.
23. Force Majeure
We are not responsible for delays caused by events outside our control, such as natural disasters, war, or power failures.
24. California Notice
Consumers may contact the California Department of Consumer Affairs at:
400 R Street, Sacramento, CA 95814
Phone: (800) 952-5210
25. Statute of Limitations
Claims related to the Website must be brought within one year unless a longer period is required by law.
26. Severability, Waiver, and Entire Agreement
If any provision is found invalid, the rest of these Terms remains in effect.
Headings are included for convenience only.
These Terms and the Privacy Policy make up the entire agreement between you and us.
27. Miscellaneous
Using the Website does not create a joint venture, partnership, or employment relationship.
No third party has rights under these Terms.
28. Contact
If you have questions, contact us at the address above.
All rights reserved.
