Last Updated: October 6, 2025
At eastontreeservice.com, also referred to as "eastontreeservice.com," "we," or "us," we value your privacy and want you to understand how we handle information.
This policy outlines what we collect, how we use it, who may receive it, and the options available to you. By visiting eastontreeservice.com or any website that links to this policy, you agree to the practices described here.
Scope
This policy covers information gathered:
- On our Website
- Through emails, text messages, and other electronic communication with us
- Via our ads and apps on third-party sites when they reference this policy
This policy does not cover information collected offline or on websites we do not operate or control.
Information We Collect
We collect information in three main ways:
1. Information You Provide
Examples include:
- Name
- Address
- Phone number
- Details related to your service request, such as location, project scope, timing, pricing expectations, and notes
- Any other information you choose to send us
2. Information Collected Automatically
Examples include:
- Pages you visit, links you click, time spent on the site, and referring or exit pages
- IP address, device identifiers, approximate location, browser type, operating system, screen size, language, and time zone
- Search terms entered on our site
- Cookies, pixels, web beacons, and similar tracking tools
3. Information from Third Parties
Examples include:
- Updated contact information
- Purchase or interaction history
- Service request verification and fraud screening details
- Advertising and analytics data, including email engagement
Your information may be processed in the United States and in other countries.
Cookies and Similar Technologies
We use cookies, pixels, and web beacons to:
- Recognize returning visitors
- Track site performance
- Tailor content to your interests
- Support advertising efforts
Most browsers allow you to block or remove cookies. Some features may not work properly if cookies are disabled.
Third parties may also place cookies, and we do not control those cookies.
Interest-Based Advertising
We may partner with others to display ads that reflect your interests.
These partners may use identifiers such as IP addresses, cookie IDs, and hashed email addresses to recognize your device.
To learn more or opt out, visit:
How We Use Your Information
We use information to:
- Operate and improve our services and Website
- Review, process, and complete your service requests
- Connect you with providers that fit your request
- Communicate about requests, updates, and support needs
- Customize your experience and marketing messages
- Support analytics, research, and product development
- Identify, prevent, and address fraud, misuse, and security risks
- Enforce our Terms of Use and meet legal requirements
How We Share Information
We share information in the following ways:
Service Providers and Provider Networks
If you ask for a quote or service, we may share the details needed to handle that request with third-party service providers and provider networks.
Corporate Family and Affiliates
We may disclose information to our parent companies, subsidiaries, and affiliates.
Vendors
We share information with vendors that help us run the Website and our business, including providers of analytics, security, payments, support, and marketing services.
They may access personal information only as needed to perform work for us.
Advertisers and Marketing Partners
We may share automatically collected information for measurement, attribution, and ad targeting.
Information you submit, such as your email address, may also be shared with marketing partners who referred you.
Aggregated or De-Identified Data
We may share information that no longer identifies you.
Legal and Safety
We may disclose information when required by law, to protect our rights or safety, or to investigate fraud and misuse.
Business Transfers
We may transfer information during a merger, sale, financing, bankruptcy, or acquisition.
Any third party that receives your information may follow its own privacy policy.
Your Choices
- Do not provide information: You may browse public pages without sharing personal data, but we cannot handle service requests without it.
- Marketing emails: Use the unsubscribe link in our emails to stop future marketing messages from us. This will not stop messages from providers we shared your request with.
- Cookies: You can manage cookies in your browser settings or through the opt-out links above.
Access and Control
You may ask us to:
- Review the data we hold about you
- Fix inaccurate information
- Delete data, where allowed by law or business necessity
- Share concerns about how we use your information
Use the contact details listed in the How to Contact Us section.
Data Retention
We keep personal information only as long as needed for the purposes described in this policy, taking into account:
- The type and sensitivity of the information
- The potential risk of harm
- The reason it was collected and used
- Legal obligations
- Whether the purpose can reasonably be met another way
Security
We use administrative, technical, and physical safeguards designed to protect personal information.
Sensitive information is sent over SSL. Even so, no transmission or storage method can be guaranteed to be completely secure.
Children's Privacy
The Website is not designed for children under 18.
We do not knowingly collect information from children under 13.
If you are under 13, do not submit a service request.
If you are under 18, use the Website only with proper consent or legal authority.
California Privacy Rights
If you live in California, you may have the rights below, subject to certain exceptions:
Right to Know
You may request details about:
- Categories of personal information collected
- Sources of that information
- Business or commercial purposes
- Categories of third parties with whom we shared it
- Specific pieces of personal information we maintain about you
Right to Delete
You may request that we delete personal data collected from you, subject to exceptions.
Right to Correct
You may request that inaccurate personal data be corrected.
Right to Opt Out of Sale or Sharing
We do not sell personal data for money.
We may share information for targeted advertising, which may count as "sale" or "sharing" under California law.
To opt out, contact us and include "Do Not Sell or Share My Personal Information."
Right to Non-Discrimination
We will not treat you unfairly for exercising your privacy rights.
Verification
We verify requests before responding. Requests that cannot be verified or that are excessive may be denied.
How to Submit a Request
Use the contact information below and include "California Privacy Request" in your message.
If you use an authorized agent, we may ask for proof that the agent is authorized to act for you.
Shine the Light
California residents may ask for a list of third parties that received personal information for marketing purposes during the prior calendar year.
Send a written request and include "California Shine the Light" in your message.
Visitors Outside the United States
The Website is intended for U.S. residents.
If you access it from outside the United States, your information may be transferred to and processed in the U.S., where privacy laws may differ from those in your country.
Changes to This Policy
We may revise this policy from time to time.
When changes are made, the "Last Updated" date will be updated.
If you continue using the Website, you accept the revised policy.
How to Contact Us
Chop Chop Tree
Attn: Privacy Policy
4023 Kennett Pike #50129
Wilmington, DE 19807
To make California requests or opt out of sale/sharing, mail us and include:
"California Privacy Request" or "Do Not Sell or Share."
